Solar panel producing giant SunPower this week launched the industry’s best guarantee of quality: the Complete Confidence Warranty.
The new warranty makes SunPower E and X-Series solar panels among the safest long-term solar power investments for businesses, homeowners and utility service providers.
Power performance and product quality are guaranteed for 25 years, through extreme weather, wide-ranging temperatures, panel ageing and more.
Thanks to the industry’s lowest power degradation rate, SunPower panels deliver more electricity – and consequently more savings – over time.
Guaranteed performance for 25 years
Because SunPower panels are built to work reliably for decades, the company now guarantees at least 98 per cent power for the first year, followed by a maximum degradation rate of 0.25 percent each year thereafter for 24 years.
This results in an unprecedented 92 per cent power level at the end of 25 years. This is compared to conventional solar panels, which guarantee only 80 per cent after 25 years.
SunPower pioneered the industry’s first 25-year Combined Power and Product Warranty in 2012, and continues to back the high power, reliability and value of its products.
“We believe the best warranty starts with having the best product,” said Tom Werner, SunPower President and CEO.
“Our proven performance is validated by our customers’ results, as well as extensive field testing under a wide range of real-world conditions, well beyond traditional industry specifications.
“SunPower stands behind its products so that customers have confidence and peace of mind when they choose SunPower to go solar.”
Choose from 1,300 Authorized Installers worldwide
Unlike conventional solar warranties that typically cover just the panels, SunPower’s Complete Confidence Warranty also includes the servicing needed to repair or replace defective parts when panels are installed by one of SunPower’s 1,300 Authorized Installers worldwide.
For home solar power customers, the new coverage provides 25-year protection for every core component of the SunPower Equinox system.
Introduced in 2016, the Equinox system is the nation’s first home solar solution in which every major component has been designed and engineered by one company to work seamlessly together.
SunPower’s Complete Confidence Warranty is available to all customers for their SunPower E and X-Series solar panels.
