In this episode...
In this episode our CEO, Roshan Ramnarain, chats to Podium, a multi-product platform that’s modernising the way local business gets done.
As the latest service provider working in conjunction with Energy Matters Partnership program, Podium offers innovative and easy-to-use software that assists businesses with generating customer reviews, implementing a Net performance score to evaluate one’s customer service, as well as a useful webchat feature to assist with customer communication whilst visiting the website.
Rosh and Alf will be discussing how Podium is assisting both Energy Matters and their solar partners with all areas of business.
Meet our guest
Alfred Drummond has extensive experience in small business management and customer relations.
Alfred was the senior account executive for Podium, but has since moved on to a similar position at Square.
Podium
Established in 2014, Podium, an Australian technology company, was founded to revolutionise how businesses interact with their customers by enhancing communication and engagement.
Originating with the mission to streamline customer interactions, Podium offers a suite of tools designed to improve business efficiency and customer satisfaction. Their service offerings include messaging platforms that integrate with various communication channels, allowing businesses to manage reviews, collect payments, and interact with customers seamlessly.
Podium’s solutions cater to a wide range of industries, empowering businesses to enhance their online presence, facilitate convenient customer interactions, and ultimately drive growth through improved customer experiences.
